FREQUENTLY ASKED QUESTIONS
What is included in the picnic?
All our basic picnic themes includes a pallet/wooden table display, cushions, tableware and decorations all topped on a picnic mat. We have picnic add-ons for you to choose from to spice up your picnic as well.
Do you accept last minute bookings?
Yes, we do but based on our availability.
Booking is best made 2 weeks in advance. Any less will be an additional cost of $15. Feel free to contact us on any available slots.
How long are we able to book the picnic theme for?
There is a maximum of 4 hours booking. Any less will still be charged at the same price.
Subsequent hours will be charged at $10/hr.
Subsequent hours at 0000hrs-0700hrs will be charged at $20/hr.
Venue for picnics?
Any venue is allowed for a picnic.
However, Curtain Canopy/Teepee Tent Add-Ons are not allowed at Marina Barrage, Gardens By The Bay & Botanical Gardens.
Pallets and crates are not to be used on Marina Barrage grounds due to their new regulations. Need recommendations? Hit us up!
Do take note that we will charge an additional cost of $15 for venues located at Sentosa.
Are those listed in the picnic packages net prices?
Delivery/Setup service charges are not yet included in our displayed prices. We will require your booking details to further assist and provide the final quotation.
Do you accept bookings on Public Holidays too?
Yes, we do.
Just a heads up, since it is indeed the holidays, most of the picnic venues or preferred locations would be packed. (We can only try our best to prepare the setup beforehand to ensure that our customers get a good view. )
Public Holidays are an additional cost of $10 to your booking.
Do check with us on our availability during public holidays. It is best to book in advance during these dates due to limited booking slots.
Does the picnic setup comes with food?
Not inclusive but you can have our food packages added on to your picnic package. Check out our Food Packages to save yourself some hassle on the big day. For the Muslims out there, we provide Halal-based services.
*If you are bringing your own food, do be mindful to bring your own tablewares (for non-halal goods and alcoholic drinks). We seek for your understanding in this.
Am I allowed to change my booking details?
Booking details are not to be modified once payment has been made (applies to downpayment too). Additional charges will be applied for any booking modifications (only due to certain circumstances where we rightfully accept) . Any difference of costs are non-refundable.
What if it rains during the event? Are we able to cancel the picnic?
Once payment has been made and confirmation has been sent, no cancellations are allowed. Bookings are non-refundable.
We do not cater for wet weather program. We encourage our customers to pick a spot nearby a shelter in case of wet weather.
We will still be able to setup the picnic according to our customer’s needs. However, we are not responsible for any contingencies made midway of the event.
And yes, we do provide complimentary umbrellas.
Are we allowed to customise our own picnic theme?
Yes, but we try to play around with our colour schemes that is displayed on our site. Requests for customisations really depends on what theme our customers are going for.
We are able to cater as long as we have the elements/ add-ons needed to match your preferred theme. Prices may vary depending on the add-ons as well. Do kindly enquire and consult us if you are interested in customisations.